

RIVERSTONE PROPERTY SERVICES
(Click on heading below for more info)
BREAK LEASE FEE FOR AN INDIVIDUAL TENANT
BREAK LEASE FEE FOR ALL TENANTS TO END TENANCY
WHAT DO I NEED TO PAY BEFORE I MOVE IN?
WHEN WILL MY BOND BE REFUNDED?
PAYING YOUR RENT
WHAT HAPPENS IF SOMETHING NEEDS TO BE REPAIRED?
WHAT HAPPENS IF YOU LOCK YOUR KEYS IN THE PROPERTY?
HOW OFTEN IS THE PROPERTY INSPECTED?
WHAT HAPPENS IF I WANT TO LEAVE THE PROPERTY?
DO I NEED CONTENTS INSURANCE?
SOME OF MY DETAILS HAVE CHANGED
NOISY NEIGHBOURS
ACCESS CARDS/TAGS
BREAK LEASE FEE FOR AN INDIVIDUAL TENANT
As you have entered into a fixed term tenancy agreement, you are liable for the remaining rent until the end of your fixed tenancy.
However, you may break your fixed term tenancy agreement if you agree to pay an administration fee and find a replacement tenant via free sites like Vic Deals.
The administration fee covers background and credit checks for prospective tenant(s), processing a change of tenant bond form, tenancy amendment and administration costs.
Until a new tenant(s) is found you will be liable for the rent.
The administration fee per tenant is $115 (including GST), please deposit the money into the following account to initiate the break lease (let us know when the money has been deposited):
Riverstone Property Management Limited
01-0505-0902499-00
Reference: {Tenants name / address} break lease
Once a prospective tenant is found, they need to submit an application via our website www.riverstoneproperty.co.nz/tenancy-application
We will then review the application(s) and conduct the necessary background checks.
Only when the replacement tenant(s) have been approved by Riverstone Property Management will we send out an email to the remaining tenants on the tenancy agreement to make sure they are okay with you being removed from the current tenancy agreement and that they are happy with the tenant you have put forward.
Once we have confirmation from the current tenants and the administration fee is confirmed the new tenants can be notified and an amendment to the tenancy agreement and a 'change of tenant' bond form will be drafted.
The tenancy amendment to the current tenancy agreement and 'change of tenant' bond form then needs to be signed by all of the tenants - new, current and departing tenant(s).
Once we have both forms and they are correctly filled out, I will submit the change of tenant form to Tenancy Services and file the tenancy amendment document.
We will let you know and the key / access card can be exchanged and the new tenant can pay you your portion of the bond.
BREAK LEASE FEE FOR ALL TENANTS TO END TENANCY
If you intend to vacate the property before your lease has ended, you are liable for the remaining rent until the end of your fixed tenancy.
However, you may break your fixed term tenancy agreement if you agree to the following break lease terms and conditions:
Break lease terms & conditions:
1. Agree to pay administration fee payment. The fee covers entry / exit inspections, advertising, background / reference checks for prospective tenants and administration costs relating to drafting a new tenancy agreement and bond lodgement. The fee required is $450 for the unit.
If you would like to find prospective tenants yourself via free sites like Vic Deals, the fee required is $350.
2. Agree that while they you are still occupying the premises you are responsible for showing interested parties through the property.
3. You understand that any interested parties must complete and submit an application form to take over the lease. It is at Riverstone Property Management's discretion to accept or decline any such application. Please get prospective tenants to apply online at: https://www.riverstoneproperty.co.nz/tenancy-application
4. You agree that you are responsible for rental payments for the property until the Riverstone Property Management has accepted an application(s) and a new lease is signed and effectively transferred to the new tenant(s) or until the end of the fixed term (whichever is sooner).
5. You understand that after a new lease is signed we will schedule a date and time to do a move out inspection and assuming the property is in a reasonably clean and tidy condition and free from any accumulation of rubbish and no major damage or alterations has occurred, your bond will be returned to you and the keys / access cards will be collected.
6. Provide at least one weeks notice to enable enough time for a new tenancy agreement to drafted, bond lodged, move in / out inspection, credit / background checking prospective tenants and general administration. Let me know the move out date as soon as you can.
WHAT DO I NEED TO PAY BEFORE I MOVE IN?
Typically you will need to pay 3 weeks rent for bond & 1 weeks rent in advance. This must be paid to us before we will release the keys of the property to you.
WHEN WILL MY BOND BE REFUNDED?
Your bond will be refunded once we have completed a property inspection and any work required has been completed and paid for. Be aware that the bond is not to be used to pay your last few weeks of rent and that you must keep paying your rent through to your last day in the property.
PAYING YOUR RENT
Payment is by automatic payment usually once per week to our nominated bank account.
We require a single payment from groups of tenants rather than multiple smaller payments.
Please ensure you include the supplied property reference so that we can correctly attribute your rent to you.
WHAT HAPPENS IF SOMETHING NEEDS TO BE REPAIRED?
If you have an urgent maintenance request where a property or person is in danger of damage or injury, please phone 04 8303472
All other maintenance requests must be requested online. Please click on the button below to register your request.
Please note that fair wear and tear during your stay is expected, but you are responsible for any damage to the property beyond this.
It is the tenant's responsibility to:
- Replace any blown light bulbs with similar quality bulbs throughout the property.
- Replace smoke alarm batteries when needed.
- Replace fuses if blown.
- Replace cracked or broken windows and screens (unless the incident is reported to police as a break in or vandalism).
- Maintaining gardens and lawns unless it has been specifically excluded in the lease.
WHAT HAPPENS IF YOU LOCK YOUR KEYS IN THE PROPERTY?
If you require keys to be dropped off to your property within business hours (Monday to Friday, 9am to 5pm), a charge of $50 will be applied.
Outside of business hours you will need to call a locksmith to gain access to your home and all of the associated costs will be your responsibility. If the lock is changed you need to let us know and also provide us with a full set of keys.
HOW OFTEN IS THE PROPERTY INSPECTED?
Your property will be inspected up to four times a year, we will contact you and give you at least 48 hours notice of the inspection.
WHAT HAPPENS IF I WANT TO LEAVE THE PROPERTY?
This depends if you are on a fixed or periodic lease.
Fixed term tenancy (e.g. 1 year)
If you intend to vacate at the end of your fixed term tenancy, you are required to give us notice in writing.