RIVERSTONE PROPERTY SERVICES
SETTING YOUR RENTAL PRICE
At Riverstone we take a proactive approach to rental pricing. Our team will conduct a thorough market study for your home and use the information gathered to set an appropriate price.
This approach will ensure your home earns as much money as possible, while also reducing the time it sits vacant.
MARKETING AND ADVERTISING
Every day your home sits vacant costs you money. At Riverstone we will list your property on several websites with a detailed description and photos of your property to attract tenants.
Our team can make recommendations for improving the appeal of your property, and we use feedback from showings to make changes as necessary.
Marketing videos and staging your property will also be used to showcase your property when appropriate.
Prospective tenants can then submit an online application to apply.
SCREENING APPLICANTS
Every application we receive undergoes intense screening. Our process includes criminal background and security checks, credit report review, employment verification, and previous landlord & character reference checks.
APPLICATION PROCESSING
We ensure all forms such as the tenancy application, tenancy agreement, bond and tenancy renewal are completed correctly and in full.
COLLECTING MONTHLY RENT PAYMENTS
Chasing after tenants for rent payments every month can be a pain and a single late payment can throw a serious wrench in your cash flow. At Riverstone we use an online system that makes it easy to check and process rent payments quickly. Let us handle the hassle for you and ensure you receive your earnings like clockwork.
Owners will be credited with the rent payment minus our commission and any repairs on a regular weekly or fortnightly cycle.
MANAGING TENANT RELATIONSHIPS
Over the course of a tenant's lease, there are plenty of questions and problems that crop up, from maintenance requests to billing issues. Our team works diligently to keep tenants happy and defuse any tense situations. By maintaining tenant satisfaction, we are able to reduce turnover rates and save you money.
PROPERTY INSPECTIONS
It's only natural to worry about the condition of your rental home. Our comprehensive inspection program provides unbeatable peace of mind by providing you with a detailed inspection report three times a year (or more often if required for your insurance policy) which includes photos and video footage. Our intensive tenant screening process will minimise potential issues that can be caused by irresponsible tenants. The screening process, coupled with regular inspections, will work to identify potential lease violations, damages, identify maintenance issues and we will take steps to address such problems accordingly.
MAXIMIZING THE VALUE OF YOUR TIME
Ask yourself a simple question: how much time am I spending managing my home? By focusing exclusively on the day-to-day upkeep of your property, you don't have the time to work on growing your portfolio, furthering your personal career or spending time with your family and friends.
Instead of letting your home jeopardize your schedule, turn to the property management experts. Much like accountants focus on tax matters and attorneys specialize in the law, it makes sense to let the property pros keep your rental property in good order.
RENT REVIEWS
We conduct regular market research to make sure that the rent you are receiving for your property will be in line with current market rents.
REPAIRS & MAINTENANCE
When maintenance & repair problems crop up, it's important to respond quickly and make certain the work meets the required standard. We will manage the repairs and maintenance issues and ensure our network of licensed contractors and suppliers complete the work to a high standard.
NO FUSS ACCOUNTING
Our professional property management software will ensure statements are emailed directly to you at the end of every month providing income and expenditure reporting.
We also provide electronic copies of any invoices incurred during the reporting period.
We will provide end of year reports of detailed information on cash flows and for tax returns.